Accessibility Statement

This accessibility statement applies to the https://amindfulmessage.co.uk/ website.

This website is operated by A Mindful Message. We aim to make our website usable and accessible to as many people as possible. For example, this means you should be able to:

  • Zoom in up to 300% without text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).

We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

The website has been audited, and any accessibility issues found have been addressed. We are committed to ongoing reviews to maintain accessibility.

Feedback and contact information

If you need information on this website in a different format, such as accessible PDF, large print, easy read, audio recording, or braille:

We’ll consider your request and respond within 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you encounter any issues or believe we are not meeting accessibility requirements, please contact us at: jas@amindfulmessage.info .

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you’re not satisfied with our response to your complaint, you can contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you need to contact us via phone or another method, we will do our best to accommodate any accessibility needs. For people who are D/deaf, hearing impaired, or have a speech impediment, we offer a text relay service. Additionally, please let us know if you require a British Sign Language (BSL) interpreter during in-person visits.

Technical information about this website’s accessibility

A Mindful Message is committed to making its website accessible in accordance with the Equality Act 2010.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and documents are essential for our services. We aim to replace these with accessible HTML content or accessible PDFs as soon as possible and will use Adobe Acrobat Pro software to ensure compliance.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live video

We do not plan to add captions to live video streams as live video is exempt from the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 25/10/2024. It was last reviewed on 01/01/2024.
This website was last tested on 25/10/2024 by our internal accessibility team using developer tools that check each page for standard accessibility issues.